Privacy Policy

1. Information Collection

We collect personal information when you use our website or services. This includes:

• Your name, email address, phone number, and other contact details.
• Information about the services you request or inquire about.
• Payment details when applicable.
• Feedback, survey responses, and other communications you provide.

2. Use of Information

We use the collected information to:

• Process your service requests and transactions.
• Provide customer support and respond to inquiries.
• Send you updates about our services, offers, and promotions.
• Improve our website and services based on user feedback.

3. Data Protection

We employ industry-standard security measures to protect your personal data, including:

• Secure storage of your personal information using encryption.
• Regular audits to ensure the security of our systems.
• Strict access control to ensure only authorized personnel can access your data.

4. Sharing of Information

We do not sell or rent your personal information. We may share your data in the following situations:

• With trusted third-party service providers who help us operate our website and services.
• If required by law or in response to legal requests from authorities.
• If we are involved in a business transaction such as a merger or acquisition.

5. Cookies and Tracking

We use cookies to enhance your experience on our website, analyze traffic, and improve our services. By using our website, you consent to the use of cookies. You can manage cookie settings through your browser preferences, but disabling cookies may affect your user experience.

6. Your Rights

You have the right to:

• Access your personal information that we hold.
• Request correction of any inaccurate information.
• Request deletion of your personal data, subject to legal requirements.
• Opt-out of receiving marketing communications from us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the bottom will reflect the most recent revision.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@itworldcolaba.shop

Address: IT World Colaba, 123 Tech Street, Mumbai, Maharashtra, India

11. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

12. International Data Transfers

If you are located outside of India and choose to provide us with your personal information, please note that we may transfer the information to our servers or third-party service providers located in other countries, including those outside the European Union. By using our services, you consent to these transfers.

13. Legal Basis for Processing Personal Data

For users located in the European Economic Area (EEA), our legal basis for processing personal data will depend on the data collected and the specific context in which it is processed. We may process personal data based on the following legal grounds:

• Consent: You have given us consent to process your personal data.
• Contract: The processing is necessary for the performance of a contract with you.
• Legal Obligation: The processing is necessary to comply with a legal obligation.
• Legitimate Interests: The processing is necessary for the purposes of our legitimate business interests, provided these interests do not override your rights and freedoms.

14. Data Breach Notification

In the unlikely event of a data breach that compromises your personal information, we will notify affected users as soon as possible in accordance with applicable laws.

15. Consent

By using our website or services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.

Last Updated: February 12, 2025